Deilvery details

An order confirmation email will be sent to your nominated email address after your order has been placed. Our warehouse aims to dispatch every order within 2 business days. Once your order has been dispatched, you will receive your tracking details via email (which can take up to 24 hours to activate).

Australia Post Standard Shipping Timeframes

State Metro Regional
ACT 1-2 Business Days 2-4 Business Days
NSW 1-2 Business Days 2-4 Business Days
NT 2-5 Business Days 2-5 Business Days
QLD 1-2 Business Days 2-4 Business Days
SA 2-5 Business Days 2-5 Business Days
TAS 3-7 Business Days 3-7 Business Days
VIC 1-2 Business Days 2-4 Business Days
WA 5-7 Business Days 5-7 Business Days

If you have placed an order using Australia Post Express, please refer to the Australia Post Express Shipping website to view the delivery timeframes for your postcode.

New Zealand Standard Shipping Timeframes

State Metro Regional
Auckland 1-3 Business Days 2-4 Business Days
Christchurch 2-4 Business Days 2-5 Business Days
Hamilton 2-4 Business Days 2-5 Business Days
Other 3-5 Business Days 3-6 Business Days
Wellington 2-4 Business Days 2-5 Business Days

Outside of Australia and New Zealand, international orders may take up to 2-4 business weeks to arrive depending on your country of origin.

Occasionally, external factors may cause delays in delivery, such as disruptions in the Australia Post or New Zealand Post networks due to extreme weather, interruptions or delays with importing and customs clearance, and general stock availability. Please refer to the Australia Post or New Zealand Post websites for further information.

Frequently asked questions
What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.